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Automate IT and infrastructure, manage complex workflows, and mitigate risk at scale.
Try the full-featured Puppet Enterprise for free on 10 nodes.
Puppet Comply Find and prevent compliance failures
Compliance EnforcementRemediate to stay in compliance
Continuous Delivery for Puppet Enterprise Build, test, and deploy infrastructure as code faster and easier
Content & Modules Pre-built scripts to automate common tasks
CentOS EOL Here’s how to secure your CentOS infrastructure – even after EOL.
Find thousands of component modules built by the community and guidance on using them in your own infrastructure.
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Open Source PuppetPerfect for individuals and small infrastructure
BoltAutomate tasks in orchestration workflows
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Puppet's ServiceNow integration empowers your platform team’s capacity to manage IT infrastructure changes efficiently, troubleshoot problems quickly, and resolve more incidents.
Available on the ServiceNow store, the Service Graph Connector for Puppet ingests data from Puppet Enterprise directly into ServiceNow’s CMDB to give you and your team rich, relevant data to make informed decisions across your on-prem and cloud infrastructure.
Increase the data share frequency and wealth of information on each resource in the form of Facts, collected by the Puppet Agent and shared directly into the ServiceNow CMDB for real-time data advantage. Streamlined mapping of configuration data eliminates unwanted data security issues, and offers full stack visibility into configuration components.
Puppet and ServiceNow seamlessly synchronize data behind the scenes into the CMDB, as illustrated below in the following steps:
Available on the ServiceNow store, the Puppet Spoke for the IntegrationHub offers simplified workflows that trigger Puppet actions directly from ServiceNow.
This integration comes out of the box with commonly used tasks and enables you to take action on the infrastructure you depend on, but without the reliance on a specific expert or team. You and your team can also customize and add your own workflows to the ServiceNow catalog using Puppet Actions.
Keep track of important events such as compliance drift through ServiceNow Incidents or ServiceNow Event Management.
Event reporting removes the manual effort needed to accurately track incidents or events, and gives visibility into why an incident was raised and how many nodes were impacted. Understand the what and why of infrastructure change, enable automated resolution for change management and prioritize alerts to ServiceNow in real-time post-Puppet runs. Available on the Puppet Forge.
Demo Video: Automated Event Reporting + Puppet Alerts in ServiceNow
This feature of Puppet’s ServiceNow integration streamlines self-service operations with the ability to change, add, and remove Puppet node classes and packages right in the ServiceNow platform.
Demo Video: Classifying Puppet Nodes in ServiceNow
Seamlessly integrate DevOps-oriented infrastructure changes by Puppet into the ServiceNow Change Management process. When you propose a Puppet code change, this integration automatically generates a ServiceNow Change Request from the Puppet Impact Analysis report. Reduce fail rates, improve ticket quality, and accelerate change management in your organization. Available on the Puppet Forge.
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