Install Remediate on offline nodes

If any of your swarm nodes are offline (do not have external connectivity), you must manually import the Puppet Remediate images in order to install the product.

Before you begin

Prior to installing Remediate on any offline nodes, check that you have carried out the following prerequisite tasks:

  • Make sure you meet the system requirements for installing and running Remediate, and that you have received your license.
  • Ensure that Docker and Docker Compose are installed on the nodes where you want to install the Remediate images. If you are installing Docker Compose on Windows, ensure that you create a new Windows environment variable called COMPOSE_CONVERT_WINDOWS_PATHS and set it to 1. This enables path conversion from Windows-style to Unix-style in volume definitions.
  • Ensure that your license is added to the nodes where you want to install the Remediate images.
  • Remediate may fail to start in offline (-o, --offline) mode if the Docker host is unable to reach its configured DNS server. Please ensure that you have DNS configured correctly.

To install Remediate on nodes that do not have network connectivity:

  1. On a node with internet connectivity:
    1. Download the offline Remediate image bundle (
    2. Download the offline docker-compose.yml file (
    Note: Skip this step if you are using your own custom Docker registry.
  2. Optionally, you can verify the image bundle and offline docker-compose.yml files signatures:
    With each Puppet Remediate release, a digital signature is created using the private key portion of an asymmetric key. You can manually validate the signature using the public key portion of the same asymmetric key.
    1. Download the offline docker-compose.yml file signature and the image bundle signature, along with the public key to the same directory as your license file.
    2. Run the following commands:
      openssl dgst -sha256 -verify -signature docker_compose_signature docker-compose.yml


      openssl dgst -sha256 -verify -signature images_signature images.tar.gz

      If the signature is valid, you get the following response for each command:

      Verified Ok
  3. Copy the Remediate image bundle and offline docker-compose.yml file to the offline node where you want to install Remediate.
  4. On the node where you want to install Remediate, initialize a swarm by running the following command:
    docker swarm init
  5. Run the Docker load command:
    docker load -i images.tar.gz
  6. Use the following command ⁠to start Remediate (replacing your-license.json with your own license):
    docker-compose run remediate start -o --license-file ./your-license.json
  7. To check that the containers have started running, run this command:
    docker ps

    The list of running containers:

    CONTAINER ID        IMAGE                                             COMMAND                  CREATED             STATUS                   PORTS                NAMES
    36139cda23ca<version>          "/app/"     3 minutes ago       Up 3 minutes (healthy)   8082/tcp, 8087/tcp   remediate_gopdp.1.w035aad0ifvu0ynaimxy64lcq
    43709401f394<version>      "storageEntryPoint.s…"   3 minutes ago       Up 3 minutes (healthy)   5432/tcp             remediate_storage.1.omv1rrd3rwhnwo3ngurgtcnxk
    551b061acc98<version>   "/"         3 minutes ago       Up 3 minutes (healthy)                        remediate_licensing.1.kdoj7s492el77rdpc2rza3fx7
    43a3568e6b5a        vault:1.1.2                                       "docker-entrypoint.s…"   3 minutes ago       Up 3 minutes (healthy)   8200/tcp             remediate_vault.1.k0jgyxxi45ldn4pqadhgvjf0o
    11b90d8564ef<version>        "/opt/jboss/tools/do…"   3 minutes ago       Up 3 minutes (healthy)   8080/tcp, 8443/tcp   remediate_identity.1.b1wkt4kx4ps107949k14ctsqx
    1235fd27cbdc<version>       "nginx -g 'daemon of…"   3 minutes ago       Up 3 minutes (healthy)   80/tcp               remediate_frontdoor.1.oib8jsr7u4z6wqxvjz02mxcxz
    a3a641af5269<version>       "/pdp-proxy-svc"         3 minutes ago       Up 3 minutes (healthy)   9200/tcp             remediate_export.1.uin509pnc2zb4pf3rdjr1so0x
    c60250b8a2eb<version>         "/usr/src/app/entryp…"   3 minutes ago       Up 3 minutes (healthy)                        remediate_ui.1.3u0tewgou7t4hz2c46nn4mydo
    f9af99dc9ca7<version>            "/edge-svc"              3 minutes ago       Up 3 minutes             9997/tcp             remediate_edge.1.koacwnjoce2tabwcbi73619fu
    149485b54fec<version>      "/controller-svc"        4 minutes ago       Up 4 minutes (healthy)   9999/tcp             remediate_controller.1.mww2fm9up4lmeisjorul89hr4
    f9f1ab4a029d<version>              "/vr-svc"                4 minutes ago       Up 4 minutes (healthy)                        remediate_vr.1.yjlliup91g4mac1bklvvw2nqq
  8. To access Remediate on a local workstation, the URL is https://localhost:8443, or port 8443 on the host where you installed Remediate.
    Note: When you first open the site, a warning message is displayed that indicates the site certificate is untrusted. This is because Remediate uses a self-signed certificate and is expected behavior. Accept the certificate to continue.
  9. Read and accept the software license agreement.
  10. Sign in to Remediate.

    For default usernames and passwords, see Managing user access.